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Knowledge Center
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Member management
  • RISE
    • Set-up Rise
    • Integration
    • The Basics
    • Email and SMS
    • Automation/workflows
    • Calendars
    • Form
    • Contacts
    • Funnel and Landing Pages
  • Getting started with us!
    • Initial setup steps
    • FAQ - Frequently ask questions during transition
    • Data transitions
    • Integration on your website
    • OPC (Québec)
  • Features
    • Referral program
    • Make an appointment
    • Shop
    • Check-in
    • Events / Workshops
    • Workout of the Day
    • Online videos
    • Late cancel and 'no show' fee
  • Memberships
    • Modify / Cancel / Suspend a contract
    • Contracts
  • Members and Staff
    • Member management
    • Staff management
  • Calendar
    • Group class calendar
  • Finance, Reports and Accounting
    • Accounting & Bookkeeping
    • Reports
    • Payment partner
    • Payments
  • Classes
  • Billing
    • transaction & refund
    • FLiiP packages
  • Point of sale
  • Communication
    • Automatic Email/SMS
    • Mailchimp
    • Email
  • Promotion
    • Gift card
  • Settings
    • Payments settings
    • Registration setting
  • Mobile App
  • Tips
      Back to home
      1. Knowledge Center
      2. Members and Staff
      3. Member management
      • RISE
        • Set-up Rise
        • Integration
        • The Basics
        • Email and SMS
        • Automation/workflows
        • Calendars
        • Form
        • Contacts
        • Funnel and Landing Pages
      • Getting started with us!
        • Initial setup steps
        • FAQ - Frequently ask questions during transition
        • Data transitions
        • Integration on your website
        • OPC (Québec)
      • Features
        • Referral program
        • Make an appointment
        • Shop
        • Check-in
        • Events / Workshops
        • Workout of the Day
        • Online videos
        • Late cancel and 'no show' fee
      • Memberships
        • Modify / Cancel / Suspend a contract
        • Contracts
      • Members and Staff
        • Member management
        • Staff management
      • Calendar
        • Group class calendar
      • Finance, Reports and Accounting
        • Accounting & Bookkeeping
        • Reports
        • Payment partner
        • Payments
      • Classes
      • Billing
        • transaction & refund
        • FLiiP packages
      • Point of sale
      • Communication
        • Automatic Email/SMS
        • Mailchimp
        • Email
      • Promotion
        • Gift card
      • Settings
        • Payments settings
        • Registration setting
      • Mobile App
      • Tips

      Members and Staff

      • How do I send an invoice to a member?

      Member management

      • Management of multiple subscriptions on the same user
      • Can the same email address be used for more than one account?
      • Free Trial tab (Administrator)
      • How to create and add a free trial to a course
      • How to add a new member?
      • How to activate the personalized ID?
      • Belt Management
      • How to create recurring registrations for a member
      • How to offer an additional free trial
      • Is that possible to have two users on the same email ?
      • How do I follow up on completed memberships?
      • How to export members' visit history
      • member's registration error to a lesson and/or subscription error
      • What do I need to validate when my member isn't able to connect to their profile?
      See more

      Staff management

      • How to assign a membership to an instructor/administrator ?
      • What are the different roles for employees and their access?
      • Good management practices for instructors who offer courses in exchange for a membership
      • Payroll management
      • How to set up compensation for your employees
      • Customizing staff role and permissions
      See more
      • Go to myfliip.com