Customizing staff role and permissions

With the ability to customize staff roles and permissions, you can tailor staff roles to fit your gym or studio's needs precisely. By customizing names, descriptions, and permissions, you ensure that users have the appropriate access while maintaining security and efficiency.

This feature is restricted based on your FLiiP's subscription plan. 

  • Essential: No access to the feature, default roles and permissions only (no customization). 
  • Growth: Access to the feature where you can edit and customize default roles.
  • Ultimate: Access to the feature where you can edit and customize default roles, and ability to create custom roles . 

On the Staff page, you’ll find a tab called Roles. This section displays all available roles for staff and clients, including a description and the number of users assigned to each role.

To modify a role, click the Edit button next to it. This will take you to the Edit Role and Permissions page.

Editing roles: 

You can rename a role and update its description to better reflect your gym’s terminology and structure, ensuring clarity for your team.

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Managing permissions:

Each role has customizable permissions divided into categories (e.g., Staff, Analytics). Some categories include subcategories for more granular control.

Enabling or Disabling Permissions

  • To grant full access to a category, click 'select all'. 

  • For categories with subcategories (such as Analytics), you can refine access by clicking on the sub-category to select specific permissions.

How to Create a Custom Role

Note: Creating custom roles is only available to clients on the Ultimate package.

 

Steps to Create a Custom Role

  1. Go to the Staff / Roles Page:
    Navigate to the Roles page in your admin dashboard.
  2. Check Your Package Level:
    • If your gym is on the Ultimate package, you’ll see an “Add New Role” button.
    • If you are on the Essential or Growth package, the button will be visible but not clickable. You’ll also see an option to request an upgrade.
  3. Requesting an Upgrade (if needed):
    • If you wish to create custom roles but are not on the Ultimate package, click the Upgrade link or button directly from the Roles page.
    • Follow the instructions to submit your upgrade request. A member of our team will reach out to assist you.
  4. Creating the Role :
    • Click on “Add New Role.”
    • Fill in the role name and select the permissions you want to assign.
    • Save the new role. It will now be available for assignment to your staff.
  5. Managing Roles:
    • You can delete custom roles at any time. Deleted roles are immediately removed from assignment options.

Additional Information

  • Only admins with the appropriate permissions can create or delete custom roles.
  • Custom roles provide flexibility to match your gym’s specific team structure.
  • For questions about your current package or to discuss options, please contact support.