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Memberships
- Why can’t a member share their membership with another member?
- Why do my members need approval to purchase a new membership, even if the “Approval Required” option is turned off?
- Why does the direct link to a membership redirect to the full list of memberships instead of the selected one?
- Why does a X-month membership sometimes display in weeks, and why does the per-payment amount change with the billing cycle?
- Why can’t I open a contract for some planned services, while I can for memberships under Documents?
Modify / Cancel / Suspend a contract
- Change the dates of a membership
- Number of class remaining on the member profile.
- How do I hold or suspend a contract?
- How do I terminate (cancel) a member’s contract?
- How do I change the number of lessons manually for a customer?
- How to apply a mass suspension of memberships / services as well as payments
Contracts
- Sending a purchase request (or renewal)
- How to approve membership requests
- How to share a Membership
- What is the pricing group?
- Create a session with automatic recurring recordings
- How are payments handled by a contract's of session type?
- How to create a promotion for a specific membership?
- Best ways to create your memberships
- Why is the contract not available for printing in the Documents tab or in the Memberships tab of the member profile?
- Level management
- How to create a class card type membership with multiple payments
- Impact of a membership change
- How to reactivate suspended memberships / services
- How to modify / extend the mass suspension of your subscriptions.
- The options available in the membership list
- How to print the details of a contract
- How to increase your subscription prices?
- How to give access to the Gym for a specific period?
- How to assign a membership to a free trial profile
- Understanding membership statuses
- What does the small “chain” icon on the right of a member row mean?