![509383c8-8b3f-40e4-a2c1-c7c325b16164-3.webp]](https://myfliip-21229458.hs-sites.com/hs-fs/hubfs/509383c8-8b3f-40e4-a2c1-c7c325b16164-3.webp?height=50&name=509383c8-8b3f-40e4-a2c1-c7c325b16164-3.webp)
Members and Staff
- How do I send an invoice to a member?
- How to add a custom field that appears in the member profile?
- How to export the email list of your active members or a specific group?
- Why was a payment processed using a different card than the default one on file?
- Why can’t I assign a membership to a member even though it should be paid by their spouse/partner?
Member management
- How to activate the personalized ID?
- How to offer an additional free trial
- Is that possible to have two users on the same email ?
- How do I follow up on completed memberships?
- How to export members' visit history
- member's registration error to a lesson and/or subscription error
- What do I need to validate when my member isn't able to connect to their profile?
- How to create and add a free trial to a course
- Belt Management
- Can the same email address be used for more than one account?
- Management of multiple subscriptions on the same user
- Free Trial tab (Administrator)
- How to add a new member?
- Members aren’t receiving the first-login or password-reset email. What should I do?
- How to create recurring registrations for a member
Staff management
- Good management practices for instructors who offer courses in exchange for a membership
- How to set up compensation for your employees
- Customizing staff role and permissions
- Why is a staff member unable to log in to the FLiiP platform?
- Payroll management
- What are the different roles for employees and their access?
- How to assign a membership to an instructor/administrator ?