How can I reprocess a transaction in error?

How can I reprocess a transaction in error?

How do I manually "reprocess" a transaction with an error status?

To re-enter a transaction manually, you must access the list of general payments located in the administrator menu.

• Administrator menu >Payments >List of payments

You can then sort your transactions with the "Error" filter. You will be able to see the transactions in error only:

• Click on the "action" button
• Click on "try again"

If the transaction is approved, you will automatically see the status changed to "Success".

When you retry an errored credit card transaction, you will be charged $ 0.25 per transaction, and $0.50 for direct debit.