- Knowledge Center
- Memberships
Why can’t a member share their membership with another member?
In FLiiP, a membership can only be shared with another active member.
If the person you’re trying to share the membership with is registered as a free trial, the sharing won’t be possible.
Steps to fix the issue:
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Go to the Members menu.
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Click on the Free Trials tab.
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Search for the name of the person you want to share the membership with.
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Click on their profile, then update their role by selecting Member.
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Save the changes.
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Once that’s done, refresh the page and try sharing the membership again.