How do I create a survey?

1. Navigate to the Survey Builder:
   Go to your RISE account and navigate to Sites > Surveys.

2. Create a New Survey:

   • Click on the "+ Create New Survey" button.
   • Provide a name for your survey, e.g., “Customer Satisfaction Survey,” to easily identify it later.

3. Add Questions:

   • Drag and drop the required survey elements from the right-hand menu. For a satisfaction survey, consider adding the following types of questions:
     • Scale (1-5, 1-10): For questions like “How satisfied were you with our service?” (e.g., 1 = Very Dissatisfied, 5 = Very Satisfied).
     • Short Answer: To allow users to provide additional feedback or suggestions.
     • Multiple Choice: For questions like “What part of our service did you find most valuable?”.
     • Yes/No: For binary questions such as “Would you recommend us to others?”
     
     

4. Customize Question Text:

   • Edit the text for each question by clicking on it and typing your desired question.

5. Save the Survey:

   • Once you’ve added all questions, click the Save Survey button in the top right.