How to Set Up and Manage Add-on Fees

Before setting up add-on fees, make sure you have:

• Administrator or Owner access to your FLiiP account

• At least one membership type created

• A clear understanding of the fees you want to charge and to whom

Step 1: Go to the Shop Page

• Log in to your FLiiP admin dashboard

• Navigate to the “Shop” tab in the main menu

• You will see two sections:

  • Products: For physical items (supplements, clothing & accessories)

  • Add-on Fees: For custom fees linked to memberships

• Click on the “Add-on Fees” section

Step 2: Create a New Add-on Fee

• Click the “Add New” or “Create Add-on Fee” button

• Fill in the following information:

Basic Information:

• Fee Name: Enter a clear, descriptive name (e.g., “Sign-up Fee,” “Monthly Locker Rental”)

• Description: Add details about what the fee covers (visible to members)

• Price: Set the amount to be charged

Billing Settings:

• Billing Cycle: Choose from:

  • One-time fee

  • Monthly recurring fee

• Fee Start Date:

  • Aligned with the membership start date

  • Delayed X number of days after the membership start

  • On a specific date

Member Applicability:

• Apply to: Select who should be charged this fee:

  • New members only: Fee is applied only on the first purchase of this membership

  • All members: Fee applies to anyone purchasing this membership (new or existing)

Tax Settings:

• Enable or disable tax for this fee

• Select the appropriate tax rate if applicable

• Click “Save” to create the add-on fee

Step 3: Link Add-on Fees to a Membership

After creating an add-on fee, you must link it to specific membership types:

• Go to the “Memberships” tab

• Select the membership you want to link the fee to

• Click the three-dot menu or the “Edit” button

• Scroll down to the “Add-on Fees” section

• Click “Add Fee” and select the desired fee from the dropdown list

• The fee will now be automatically included when purchasing that membership

• Click “Save” to confirm

Note: You can link multiple add-on fees to a single membership if needed.

Step 4: Sell Add-on Fees Through the Point of Sale (POS)

Add-on fees can also be sold independently after a member has been assigned a membership:

• Open the Point of Sale (POS)

• Search for and select the member

• Select the “Add-on Fees” category

• Choose the desired add-on fee

• The fee will be added to the cart as a separate line item

• Complete the transaction