Les Champs Synchronisés entre FLiiP et RISE
Informations du contact
| First Name | Personnalized communications | Smartlist usage and / or Marketing Campaign |
| Last Name | Personnalized communications | Smartlist usage and / or Marketing Campaign |
| Send Emails | Smartlist usage and / or Marketing Campaign | |
| Phone | Send Text SMS, Drop Voicemail & Engage 2 ways with the customer. | Smartlist usage and / or Marketing Campaign |
| nd Phone | Back-Up phone to reach the customer | Smartlist usage and / or Marketing Campaign |
| Address | Segment Clients per City or Zip Code | Smartlist usage and / or Marketing Campaign |
| City | Create Dynamic SmartList and filter Clients Per City | Smartlist usage and / or Marketing Campaign |
| State | Create Dynamic SmartList and filter Clients Per State | Smartlist usage and / or Marketing Campaign |
| Country | Create Dynamic SmartList and filter Clients Per Country | Smartlist usage and / or Marketing Campaign |
| Postal Code | Create Dynamic SmartList and filter Clients Per Region (ZipCode) | Smartlist usage and / or Marketing Campaign |
| Date of Birth | Send Personnalized Birthday Message, Filter Clients per Demography (Age) | Smartlist usage and / or Marketing Campaign |
| Gender | Create Dynamic SmartList and filter Clients Per Gender | Smartlist usage and / or Marketing Campaign |
| Language | Create Dynamic SmartList and filter Clients Per Language | Smartlist usage and / or Marketing Campaign |
| Client Status | Engage with customers based on their attendance acitivity | Smartlist usage and / or Marketing Campaign |
| User Role | Send communications to a group of user, especially for staff (instructor, reception, admin, ...) | Smartlist usage and / or Marketing Campaign |
| Level | Send personalized communication based on member level for a sport, Segment List per member level | Smartlist usage and / or Marketing Campaign |
| Belt | Send personalized communication based on belt color, Segment List per belt color | Smartlist usage and / or Marketing Campaign |
| Custom ID | Smartlist usage and / or Marketing Campaign | |
| Location ID | Smartlist usage and / or Marketing Campaign |
Détails d'abonnement
| Membership Name | Send personalized communication based on Membership, Segment List per Membership | 3. FLiiP Members > 4. FLiiP Class > Class Confirmation & Reminders |
| Membership Status | Send personalized communication based on status, Segment List per status | 3. FLiiP Members > 3. Members Communications > 3. Inactive Members |
| Percentage Membership Completed | Track membership progression and send communications to re-engage expiring members | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Membership Start Date | Engage new member onboarding sequence | Smartlist usage and / or Marketing Campaign |
| Membership End Date | Track expiring members and send communications to re-engage them | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Next Booked Class Name | Send confirmations + reminders for the next booking | 3. FLiiP Members > 4. FLiiP Class & Apt |
| Next Booked Class Date | Send confirmations + reminders for the next booking | 3. FLiiP Members > 4. FLiiP Class & Apt |
| Membership Planned | Segment expiring members who already renewed or not | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Additional Membership | Engage communication in parallel of a main subscription | Smartlist usage |
| Next Class Location Name | Allow confirmation of the specific location the next visit is planned | Can be added in Confirmations + Reminders messages when there are several location |
| Next Class Contractual | IBF Specific: Allow confirmation of the specific location the next visit is planned | |
| First Class Date | Allow tracking of the member first attended a class or visit. | 3. FLiiP Members > 2. Anniversaries (Birthday & Membership) |
| Member Since | Allow tracking of member's first membership start date or first class attended. | 3. FLiiP Members > 2. Anniversaries (Birthday & Membership) |
| Group | Allow segmentation for specific groups. | Smartlist usage |
| Last Class Rating | Engage communications according to last user class rating (from 1 to 5) | Smartlist usage or Workflow creation |
Détails de service
| Service Name | Send personalized communication based on Service, Segment List per Service | 3. FLiiP Members > 4. FLiiP Class > Class Confirmation & Reminders |
| Service Status | Send personalized communication based on Status, Segment List per Status | 3. FLiiP Members > 3. Members Communications > 3. Inactive Members |
| Percentage Service Completed | Track service progression and send communications to re-engage expiring members | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Service Start Date | Engage new member onboarding sequence | Smartlist usage and / or Marketing Campaign |
| Service End Date | Track expiring members and send communications to re-engage them | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Next Booked Service Name | Send confirmations + reminders for the next booking | 3. FLiiP Members > 4. FLiiP Class & Apt |
| Next Booked Service Date | Send confirmations + reminders for the next booking | 3. FLiiP Members > 4. FLiiP Class & Apt |
| Planned Service | Segment expiring members who already renewed or not | 3. FLiiP Members > 3. Members Communications > 2. Members To Renew |
| Additional Service | Engage communication in parallel of a main service | Smartlist usage |
Essai gratuit et cours
| Free Trial Status | Send communications to free trial completed and free trial no-show | 2. Leads Communication > 3. Calendars RISE & FLiiP > 1. Free Trials FLiiP |
| Last Free Trial Date | Re-engage members who didnt come on a special free-trial event | Smartlist usage |
| Last Class Booked Status | Send communications to present or no-show members | Smartlist usage |
Présence et absence
| Global Count of Classes Attended | Send milestones communications when a member reach X visits | 3. FLiiP Members > 1. Milestones (Visits) |
| Last Class Attended Date | Re-engage members who didnt come for X days | Smartlist usage |
| Last Service Attendance Date | Re-engage members who didnt come for X days | Smartlist usage |
| Last Service Attendance Status | Send communications to present or no-show members | Smartlist usage |
| Last Free Trial Attended Status | Engage reminder to book another class if attendance is no-show or ask if they liked their free trial. | Smartlist usage |
| Last No Show | Re-engage members who didnt come on a special event | Smartlist usage |
Facturation
| Past du | Track amount du and send payment reminders | 3. FLiiP Members > 5. Payments |
| Main Contract Amount | Track total active memberships amount | Opportunity card |