you have 3 different options of calendar when you create one : One Way, Two Ways and Smart. Here are the differences between all three.
When you set up a new calendar and you want to connect it with a iCal or Outlook or Google, you will have 3 options to choose from :
One way:
All events from Google calendar will be shown as grey. It will not add whoever is invited in the Google event to RISE. But will still sync the Appointments from RISE to the Google calendar and block the timeslot pulled from Google.
Two way:
All events from google calendar will be colored and will talk to each other. RISE will find who is invited in the Google event, create a contact record for them, and fire off any triggers associated with the calendar.
Smart:
When an event is created in Google calendar but the contacts associated with the event were not found to be already existing in RISE as contacts, RISE will not add them as contacts but will block the time off in your RISE calendar (event color will be gray).
Alternatively, when an event is created in Google calendar and the contacts associated with the event were found as existing contacts in RISE, RISE will color code the event and fire off any triggers associated with the calendar.