User credit information

User credit information

Why is a loan created? How does it work?


How does the credit tab work?


The credit is deducted based on the number of billing cycles of the membership. For example, a 12-month membership at $ 100 monthly (12 payment cycles of $ 100) and a member with a credit of $ 500> The first 5 withdrawals will be credited.


Manually modify a member's credit and impact


It is possible to manually modify a member's credit by going to member management> select the member> general information tab> user credit


Why do I have members who have credit in their accounts without having assigned them?


A credit will be credited automatically if you "change membership" to  a cheaper plan then the one currently in use to your member according to the number of days the membership has been used, for example, 10 days out of 30.


On the other hand, in the opposite case, the system will calculate the difference owed and direct you to make the payment.